Prerequisites
- ✓ A Telegram account (6+ months old recommended)
- ✓ 24GO account (free trial available)
- ✓ At least one Telegram group where your target audience hangs out
Step-by-Step Guide
1
Connect your Telegram account to 24GO
Go to Accounts → Connect Account. Enter your phone number, verify with the code sent to Telegram. 24GO uses encrypted session storage — your credentials are never exposed.
2
Enable the DM Listener
Go to Listeners → Start Listener. This monitors incoming messages to your connected account. When someone messages you, 24GO captures the message and lead data.
3
Configure auto-reply rules
Go to Settings → AI Auto-Reply. Enable auto-replies and choose your mode: AI (generates unique responses using LLM) or Template (uses your pre-written replies).
4
Set intent thresholds
Configure which leads get auto-replies. AI replies work best for HOT leads (high purchase intent). Template replies handle WARM leads. COLD leads get no reply.
5
Configure work hours and rate limits
Set your timezone and working hours (e.g., 9am-9pm Bangkok time). Set max replies per hour to avoid looking spammy. Start with 5-10 replies/hour.
6
Test with a real message
Send a test message to your connected account from another phone. Verify the reply comes through, check timing, and adjust templates if needed.
Common Mistakes
- ⚠ Starting with too many replies per hour — start low (5-10) and increase gradually
- ⚠ Using the same template for all leads — personalize by intent level
- ⚠ Ignoring work hours — auto-replying at 3am looks suspicious
- ⚠ Not testing before going live — always test with a real message first
- ⚠ Using a brand new account — wait at least 1-2 months before enabling auto-replies
Expected Results
- ✓ Instant response time (under 30 seconds)
- ✓ Higher lead conversion — leads responded to within 5 minutes convert 5x more
- ✓ 24/7 coverage — never miss a lead, even while sleeping
- ✓ Consistent messaging — every lead gets the same quality response