Last updated: September 16, 2026
Welcome to 24GO ("we", "our", "us"). We operate the 24GO platform (the "Service") at 24go.site. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
We collect information you provide directly: • Account information (email, company name, password) • Payment information (processed securely via Stripe/YooKassa — we do not store card numbers) • Telegram and VK API credentials (encrypted at rest using Fernet encryption) • Campaign content, target groups, and lead data • Communications with us (support requests, feedback) We automatically collect: • Usage data (pages visited, features used, timestamps) • Device information (browser type, IP address) • Cookies and session tokens
• To provide and maintain the Service • To process campaigns and generate leads on your behalf • To authenticate and secure your account • To process payments • To send service-related communications • To improve our Service • To comply with legal obligations
We do not sell your personal data. We share information only: • With Telegram and VK APIs to execute your campaigns (as directed by you) • With payment processors (Stripe, YooKassa) to process transactions • With hosting providers (infrastructure) • When required by law • With your explicit consent
We implement industry-standard security measures: • All data encrypted in transit (TLS/HTTPS) • Telegram/VK tokens encrypted at rest (Fernet encryption) • Database access restricted by tenant isolation (Row-Level Security) • Regular security audits • No storage of payment card data
• Account data: retained while your account is active • Campaign data: retained for 30 days after account deletion • Lead data: retained for 30 days after account deletion • Logs: retained for 90 days • Payment records: retained for 7 years (legal requirement)
If you are in the European Economic Area, you have the right to: • Access your personal data • Correct inaccurate data • Delete your account and data • Export your data • Object to processing • Withdraw consent To exercise these rights, use the Settings → Data Export/Delete in your dashboard, or contact us.
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings.
Your data may be processed in countries outside your own. We ensure adequate protection through standard contractual clauses and encryption.
Our Service is not intended for children under 16. We do not knowingly collect data from children.
We may update this Privacy Policy. We will notify you of material changes via email or in-app notification.
Email: privacy@24go.site Company: 24GO Website: https://24go.site